Customer FAQ

Delivery

Pasar Makan will be delivering on Wednesday and Friday according to different areas

Wednesday : Eastern Suburbs, South Parramatta, South Sydney, Inner West and South West

Friday : Sydney Inner City, North Sydney, Ryde, North Parramatta, Blacktown & Northwest

Please click Pasar Makan Delivery Area to check Suburbs

 

Q: What time is the delivery time or when my food will arrive?

A: Delivery time on the day (as above) is between 2 – 6 pm depending on your location/area

Ordering

Wednesday Area – ORDER will be OPEN at 9:00 pm Thursday and will be CLOSE at 6:00 pm Tuesday

Friday Area – ORDER will be OPEN at 9:00 pm Tuesday and will be CLOSE at 6:pm Thursday

If Maximum order has been reached , Pasar Makan will close the order early 

 

Q: Why can I not put my order?

A: If you can not put your order through, it may be possible that the location where you live is not on Delivery Schedule. 

Please check your Delivery Area and also our opening and closing hours as above.

 

Q: Why does it say “Sorry, this Product can not be purchased?”

A: It means that we have closed our order earlier due to have reached full capacity.

 

Q: Why does it says “Site Maintenance?”

A: It means that we are doing website maintenance to update our system so our customer can get better website experiences. 

Our website will be back soon. Thank you for your patience.

Q: Can I mix order?

A: You can NOT mix Restaurants in one order/invoice. However you can order separately for each Restaurant. No minimum order for any Restaurant. Received a FREE DELIVERY every time you purchase $50 and above/per Restaurant. Below $50 will attract a flat rate of $7.50

Confirmation
Email

Pasar Makan prefers communication via Email and WhatsApp group. 

 

Order Confirmation Email with details such as ETA (estimated time of arrival) or delivery time is always sent when you order with us. 

Payment Confirmation Email will ONLY be sent once payment is received into our Bank.

Cancellation Email with details of cancellation and refund information, will only be sent when there is a cancellation of order.

 

Q: Why I can not find my email from Pasar Makan?

A: #1 – Please check and make sure you enter the correct email address on the check out. If it is not correct, please contact us.

#2 – Please check your Spam/Junk Email Folder

Prefered Payment

Pasar Makan prefers Payment via BEEM IT @PASARMAKAN 

– or – 

Bank Transfer to Account Name: Pasar Makan BSB: 112 – 879 Account Number : 453 552 879

 

Payment need to be received in our bank one day before delivery day. Confirmation email only be sent when our bank received your payment. Your order may not be delivered if there is NO EVIDENCE of payment 

Cancellation

All Sales are final and paid for. No cancellation accepted. It is a courtesy of Pasar Makan in case by case to cancel order and provide refund. All refund will be issue into your Terra Wallet Pasar Makan account within 5 business days. Ensure you have a Free account with us. 

Order cancellation must be received the latest before 5 pm one day before the delivery day.

In case you need to change your order urgently, please contact our customer service by emailing pasarmakanindo@gmail.com

Subscribe

Click Join Pasar Makan Free to subscribe and gain more benefits such as easy ordering, terra wallet, perks, etc

Contact Us

Pasar Makan can only be contacted via email at pasarmakanindo@gmail.com or click contact us 

Please be advised currently we are inundated with inquiries, we try our best to get back to you in due time. 

Pasar Makan support hours: Monday – Friday: 11 am – 6 pm. Any inquiries outside this hours may be answered on the following day.

Pasar Makan News

✨WE ARE TAKING ORDERS NOW FOR Wednesday DELIVERY✨

******Please Check Out  our  Info Page ******


From Thursday at 9:00 pm

We start taking orders for WEDNESDAY Delivery For Other Restaurants

-Especially for-

EASTERN SUBURBS, INNER WEST, SOUTH WEST, SOUTH SYDNEY, SOUTH PARRAMATTA AREA

For Suburbs/Postcodes details , please check our Delivery area site.

Thank you again and we look forward to deliver your orders

 

Kind Regards,

PasarMakan.Com

 

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